We are always trying to improve what we do and how we do it so that you get the best service from us. We take your views very seriously and the feedback you give helps us to improve your learning experience. We use lots of different ways to listen to your views:

Learner Surveys – we may text or email you a link to questionnaires which you can take online from your phone or a computer.

Learner Forums – are held monthly where you can give us your views on a wide range of issues. If you are in a centre this will be in a group with other learners. If you are an apprentice you can join a video meeting from your phone or computer. There are no elections or boring meetings, everyone gets the chance to have their voice heard.

National Youth Conference – The NYC brings together young people from across Rathbone Training centres for a week of workshops, outdoor activities, awards, performances and a meeting with the bosses to tell them what we should be working on for the year ahead.

LIO (Learners Inspecting Outcomes) - LIO is a programme that trains young people aged 16-25 year old who volunteer to inspect the services offered by Rathbone Training. After inspection young people report back on what they have found and tell the bosses what you think.

National Apprenticeship Conference – The conference is during National Apprenticeship Week, bringing together apprentices and employers for a day of workshops and to raise awareness of current issues faced by apprentices.

Apprenticeship Ambassador Programme – Apprenticeship Ambassadors are 16-25 years old and currently employed as an apprentice, who want to highlight the benefits of taking part in the Apprenticeship programme to employers and other young people. You will speak about your experiences at schools, youth clubs and careers fairs and meet employers face to face to encourage them to take on Apprentices.

Learner Blog
To find out more about Learner Voice and to hear what other learners have to say we’re launching our own ‘Learner Voice’ blog over the next few weeks to really give young people a space to have their voice heard on all kinds of topics surrounding training, education and employment.

All of our Learner Voice opportunities support you to learn new skills, grow in confidence and have something valuable to write on your CV.

To take part in any of these opportunities talk to our tutors or send us a message at

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