Information and Advice

We believe that providing good Information Advice and Guidance supports you to unlock your potential through learning to achieve your goals.

What you can expect from us:

  • A confidential, impartial and objective information and advice service concerning learning opportunities, skills and qualifications, career progression and how to access them
  • Written information on all courses and opportunities
  • Support during your training to assist your learning and personal development
  • Advice and services to enable you to study effectively if you have a disability or additional requirements
  • Linking you up with other organisations if we are unable to offer the information or advice you require
  • You can find support services in your local area by visiting StepFinder 

Enrichment

Throughout all of our programmes you will have the chance to get involved in a range of enrichment activities including volunteering & fundraising. Enrichment activities give you the chance to try something new and develop hidden talents in things like music, art and sport. Enrichment helps you develop your employability skills, improve physical health and mental well being and gives you something to talk about on your CV.

Complaints

We want to make sure that you have a positive experience with Rathbone Training and welcome your feedback. If you need to speak to us about any aspect of the service you’ve received or should you need to complain please follow the complaints procedure.

Financial Support

Rathbone Training offers a range of financial support to help you with the costs associated with training. You may be able to access this support if you meet certain eligibility criteria.

Click on your age range below to find out what support you could receive.

Lunch money
As part of our aim to help you manage the costs associated with training at Rathbone, we offer eligible learners £4 per day towards the cost of lunch.

To qualify for lunch money you must meet one of more of the following criteria. You or your parents or guardians need to be in receipt of one or more of the following benefits:

  • Income Support
  • Income-based Jobseekers Allowance
  • Income-related Employment and Support Allowance (ESA)
  • Support under part VI of the Immigration and Asylum Act 1999
  • The guarantee element of State Pension Credit
  • Child Tax Credit (provided they are not entitled to Working Tax Credit) and have an annual gross income of no more than £16,190, as assessed by Her Majesty’s -Revenue and Customs
  • Working Tax Credit run-on - paid for 4 weeks after you stop qualifying for Working Tax Credit
  • If you are in care or a care leaver receiving income support or universal credit in your own right you are entitled to up to £10 towards lunch money and travel

Support for Additional Costs
Some courses require you to attend work experience if you are eligible for additional support. We will pay for any uniforms, personal protective equipment and interview clothes.

Support for travel costs
If eligible we will pay for a weekly travel pass to get you to and from Rathbone and any work experience you may attend.

NUS card
After completing 6 weeks on your training course you be invited to apply for your FREE NUS card.
Find out more about the benefits on the NUS website.

Refer a friend
If you refer one of your friends to a Rathbone training programme and they complete 6 weeks, you will receive £25 and your friend will receive £25 too!

Trips and Residential
Many of our programmes include trips to enrich your learning and development. You will be given the opportunity to attend conferences, careers fairs and meet with employers to develop your employability skills, meet new friends and have new experiences.

Awards and Recognition
Throughout the year we run various student awards that give you the opportunity to have your hard work recognised and celebrated. This is a fantastic opportunity for you to build up your CV.

Care to Learn
The care to learn scheme can help with child care costs while you train.

Eligibility is as follows:

  • You are under 20 at the start of your course
  • You are the main carer for your child
  • You live in England
  • You’re either a British citizen or a national of an EEA country
  • Your childcare provider qualifies

If you’re applying from Wales, Scotland you may be subject to different funding rules than students who live in England.


Please contact or drop in to your local centre to discuss your eligibility with a member of staff or email trainme@rathboneuk.org

 Travel Costs
If you are not in receipt of benefits you may be eligible for money towards travel.

To talk to a member of staff or email trainme@rathboneuk.org to arrange a call.

Learner Support
Hardship funding can be used for vulnerable and financially disadvantaged learners for training related costs, trips and equipment, domestic emergencies and emergency situations.

NUS card
After completing 6 weeks on your training course you be invited to apply for your FREE NUS card.
Find out more about the benefits on the NUS website 

Refer a friend
If you refer one of your friends to a Rathbone training programme and they complete 6 weeks, you will receive £25 and your friend will receive £25 too!

Trips and Residential
Many of our programmes include trips to enrich your learning and development. You will be given the opportunity to attend conferences, careers fairs and meet with employers to develop your employability skills, meet new friends and have new experiences.

Awards and Recognition
Throughout the year we run various student awards that give you the opportunity to have your hard work recognised and celebrated. This is a fantastic opportunity for you to build up your CV.

Care to Learn
The care to learn scheme can help with child care costs while you train.

Eligibility is as follows:

  • You are under 20 at the start of your course
  • You are the main carer for your child
  • You live in England
  • You’re either a British citizen or a national of an EEA country
  • Your childcare provider qualifies

If you’re applying from Wales, Scotland you may be subject to different funding rules than students who live in England.
Please contact or drop in to your local centre to discuss your eligibility with a member of staff or email trainme@rathboneuk.org

 Childcare Funding
If you are unemployed and aged 20+ on the first day of your training, and are at risk of not starting or continuing learning because of childcare costs, you could be eligible for additional funding to support you with child care costs while you train.

Eligibility is as follows:

  • You are over 20 at the start of your course
  • You are the main carer for your child
  • You live in England
  • You’re either a British citizen or a national of an EEA country
  • Your childcare provider is registered with Ofsted

Learner Support
Hardship funding can be used for vulnerable and financially disadvantaged learners for training related costs, trips and equipment, domestic emergencies and emergency situations.

NUS card
After completing 6 weeks on your training course you be invited to apply for your FREE NUS card.
Find out more about the benefits on the NUS website 

Refer a friend
If you refer one of your friends to a Rathbone training programme and they complete 6 weeks, you will receive £25 and your friend will receive £25 too!

Trips and Residential
Many of our programmes include trips to enrich your learning and development. You will be given the opportunity to attend conferences, careers fairs and meet with employers to develop your employability skills, meet new friends and have new experiences.

Awards and Recognition
Throughout the year we run various student awards that give you the opportunity to have your hard work recognised and celebrated. This is a fantastic opportunity for you to build up your CV.

Higher Needs

For learners with Special Educational Needs and Disabilities (SEND) an education, health and care (EHC) plan can be requested. An EHC assessment is for young people aged up to 25 who need more support than is available through special educational needs support. EHC plans identify educational, health and social needs and set out the additional support to meet those needs.

Requesting an EHC assessment

  • You can ask your local authority to carry out an assessment if you think your child needs an EHC plan.
  • A young person can request an assessment themselves if they’re aged 16 to 25.
  • A request can also be made by anyone else who thinks an assessment may be necessary, including doctors, health visitors, teachers, parents and family friends.

If they decide to carry out an assessment you may be asked for:

  • Any reports from your child’s school, nursery or childminder
  • A doctors’ assessments of your child
  • A letter from you about your child’s needs
  • The local authority will tell you within 16 weeks whether an EHC plan is going to be made for your child.

Access to Work is a publicly funded employment support programme that aims to help more disabled people start or stay in work. It can provide practical and financial support for people who have a disability or long term physical or mental health condition. Support can be provided where someone needs help or adaptations beyond reasonable adjustments.


An Access to Work grant can pay for practical support to help your employee stay in work, or to support you if you are self-employed.

Please contact us for more information on any of the above support needs.

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